Privacy Policy

Last updated: April 7, 2026

What we collect

• Account details such as email, name, and state (if provided)
• Case-prep outputs derived from bills, EOBs, denial notices, and related documents
• Product usage analytics for funnel and reliability monitoring

How we use data

• Provide advocate case-prep, document review, reconciliation, and packet workflows
• Operate account security, fraud controls, and support workflows
• Improve reliability and measurement of core product flows

Storage and retention

• Uploaded case documents are retained only as needed to provide the requested workflow
• Case-prep outputs remain in your workspace until you delete them
• Service logs are retained only as needed for security, reliability, and compliance

Sharing

• We do not sell personal data
• Google services may process parsing requests
• Vendors only receive data needed to provide the requested service

Your rights

• You can request deletion of case files and related outputs
• You can request full account deletion
• You can contact us for access or privacy questions

Contact

For privacy requests: support@tryspato.com